SymTrain's
Training Plans
Define, Track, and Analyze Your Agents Onboarding Success with Precision.
Build Smart Modules to Train Your Agents
Tackle the challenges of traditional training methods, such as inconsistent quality and high costs, with our smart, scalable solution. Training Plans is an innovative solution designed to transform your training program with AI-driven personalization and efficiency.
Training Plans Help Solve Bloom’s 2 Sigma Problem, Improving Performance from
‘C’ to ‘B’ in Just Weeks
Training Plans promotes content efficiency and consistent learning experiences. Trainees will start their journey on a pre-scheduled timeframe, they will engage in success-oriented exercises, marking measurable growth in just 4 weeks. SymTrain’s Training Plans are more than a sequence of activities.
The Bloom 2 Sigma Problem
Get a Glimpse of How They Work
Embark on a Tailored Learning Journey with SymTrain
Upon entering the platform, every Trainee is greeted by the home page,
a gateway to a personalized and dynamic learning experience:
Start Reshaping Training Today
Ready to transform your training experience? Log in to SymTrain and begin the journey towards excellence with Training Plans. Each module, each simulation, is a step towards agent readiness.
1.
Start a Training Adventure
Once registered, users log into the SymTrain portal, greeted by a dashboard showcasing a personalized training roadmap. Each plan is compound of a mix of simulations and modules.
2.
Navigate The Learning Path
Access assignments through the “My Exercises” page, where a training plan awaits. With each plan clearly marked, trainees start a journey defined by specific success criteria, ensuring they know exactly what to aim for.
3.
Engage in Targeted Practice Exercises
When clicking on a plan, trainees are presented with a series of Syms, each a stepping stone towards mastering every role. Whether in practice or test mode, agents will engage in scenarios designed to challenge and refine their skills.
4.
Flexibility for Every Trainee
As they navigate through Training Plans, each step is recorded, offering insights into their progress and areas for improvement. It’s not just about completing tasks but about witnessing the transformation from inexperienced into a proficient agent.
5.
Seamless Progress Tracking
As they navigate through Training Plans, each step is recorded, offering insights into their progress and areas for improvement. It’s not just about completing tasks but about witnessing the transformation from inexperienced into a proficient agent.
